Digital Realty · Milan
Smart Hands at Digital Realty MIL1 (Interxion)
DataOptix engineers are available at Digital Realty MIL1 (Interxion) in Milan. We cover rack and stack, structured cabling, fibre and DWDM work, migrations, RMA handling and 24/7 emergency smart hands. Block-hour customers are dispatched on a 2-hour response SLA and pay as you go on 4-hour.
We are independent of Digital Realty. Tell us the cage or cabinet and we will confirm access arrangements before you book.
- Operator
- Digital Realty
- City
- Milan, Italy
- Area
- Milan
- Response SLA
- 2-hour block hours, 4-hour pay as you go
About the site
Digital Realty MIL1 (Interxion) in context
Part of the former Interxion Milan campus.
Digital Realty MIL1 (Interxion) is operated by Digital Realty. DataOptix is an independent smart hands provider and is not affiliated with, endorsed by or authorised by Digital Realty. Access is arranged under your own agreement with the operator.
Services
What we do at Digital Realty MIL1 (Interxion)
Every DataOptix service is available at this site, delivered by engineers working in Milan.
Digital Realty MIL1 (Interxion) questions
Can DataOptix engineers get into Digital Realty MIL1 (Interxion)?
Our engineers attend under your authorisation with Digital Realty, the same as any contractor you appoint. Adding DataOptix to your access list in advance is the single biggest factor in how quickly we can reach your cabinet, because operator access lists take days to process.
How quickly can someone be at Digital Realty MIL1 (Interxion)?
Block-hour customers are dispatched on a 2-hour response SLA and pay-as-you-go requests on 4-hour. Response is often faster where our engineers already hold access to the site.
Is DataOptix part of Digital Realty?
No. We are an independent, vendor-neutral smart hands provider. We do not operate facilities and have no commercial relationship with Digital Realty, which is why our advice about your deployment has nothing riding on it.
What do we get after the work is done?
A written close-out for every ticket with photographs of what was done. Installation and cabling work also comes with as-built documentation, and cabling certification results where links were tested.
Can you order cross-connects at this site?
Yes, where you have authorised us on your account with Digital Realty. We handle the ordering, chase provisioning, then terminate and test the link when it is delivered.
Nearby
Other Milan facilities we cover
Need an engineer at Digital Realty MIL1 (Interxion)?
Tell us the cage or cabinet and what needs doing. A coordinator replies within 2 business hours.