Service
Data centre audits and documentation
A data centre audit is a physical verification of what is actually installed in your racks: assets, serial numbers, cabling, port usage and power draw. DataOptix walks the estate, records every device and connection, photographs each cabinet and returns a reconciled dataset you can load into your CMDB or DCIM. Most audits find meaningful differences between the documentation and the hall.
What's included
What audits and documentation covers
Every engagement is scoped to your site and your build standard. This is what the work typically involves.
- Asset capture with make, model and serial number
- Rack elevation drawings reflecting the real install
- Cable and port mapping, including cross-connects
- Power draw measurement per circuit and per cabinet
- Photographic record of every cabinet front and rear
- Reconciliation against your existing CMDB or DCIM
- Discrepancy report with stranded and orphaned assets
- Labelling remediation where records and reality differ
How it works
From request to sign-off
Step 1: Agree scope and format
We confirm which halls and cabinets are in scope and the export format your CMDB or DCIM expects, so the data lands without rework.
Step 2: Walk and capture
Every cabinet is recorded device by device and port by port, with photographs taken front and rear as evidence.
Step 3: Reconcile and report
Captured data is reconciled against your records and the differences reported, along with anything drawing power that nobody owns.
Response
SLA options
Pay as you go carries a 4-hour response SLA. Block-hour customers are dispatched on 2-hour and take priority over ad-hoc requests.
Pay as you go
4-hour response
Occasional, unplanned work with no ongoing commitment
Block hours
Most popular2-hour response
Regular work, or uptime requirements that need faster response
Project-based
Scoped per project
Migrations, new builds, audits and cabling programmes
Where
Audits and documentation in your city
These are the markets with a standing local team and an agreed response commitment. Growth markets are covered on request through our engineer network.
Audits and documentation questions
How disruptive is an audit to live equipment?
Not at all in normal circumstances. An audit is observational: we read, photograph and measure rather than unplug. Anything requiring a cable to be moved is agreed with you in advance and scheduled into a change window.
What format do we receive the data in?
Whatever your system ingests. We commonly deliver CSV or Excel for CMDB import, and can match the field names your DCIM expects so the load needs no manual mapping.
Can an audit find equipment nobody is paying attention to?
That is often the most valuable output. Comparing measured power draw and port usage against your asset list regularly surfaces devices still consuming power and rack space with no current owner.
How often should an estate be audited?
Annually for a stable estate, and before any migration or major refresh. Estates with frequent change benefit from a shorter cycle, because documentation drifts fastest where work happens most.
Related
Services that go with this
Need audits and documentation?
Tell us the site, the scope and the timescale. A coordinator replies within 2 business hours.