United States · North America
Smart Hands in New York
DataOptix provides data centre smart hands across New York City, covering the Manhattan carrier hotels and the outer-borough facilities. Engineers are dispatched on a 4-hour SLA for pay-as-you-go requests and a 2-hour SLA for block-hour customers. New York work is most often interconnect, cross-connect and emergency response.
- Coverage
- Standing local team
- Response SLA
- 2-hour block hours, 4-hour pay as you go
- Region
- United States, North America
- Services available
- All 8
- Operators with facilities here
- EquinixDigital RealtyTelehouseZayo
Local market
The New York data centre market
New York's data centre market is defined by its carrier hotels, above all 60 Hudson Street and 111 Eighth Avenue, where a large share of transatlantic connectivity terminates. Space in Manhattan is expensive and constrained, so most customers keep a small high-value interconnect footprint in the city and place bulk capacity across the river in New Jersey. That split is why New York and New Jersey work usually goes together.
The operators listed above are market context. Tell us your specific facility and we will confirm access arrangements before you book.
Services
What we do in New York
All eight DataOptix services are available in New York.
Facilities
Data centres we cover in New York
Our engineers attend these sites under your own access authorisation. If yours is not listed, ask anyway.
New York questions
Do you cover both New York and New Jersey?
Yes, and most customers use both. New York carries the interconnect footprint and New Jersey the bulk capacity. See our New Jersey page for the facilities across the river.
Can you reach 60 Hudson or 111 Eighth Avenue quickly?
Yes. These carrier hotels are the most common New York destinations for our engineers, and response is typically quickest where we already hold building access.
Need an engineer in New York?
Tell us the facility, the cabinet and the urgency. A coordinator replies within 2 business hours.