Partner services
Extend your field service coverage without building your own engineer network in every country.
DataOptix provides physical engineering capacity across multiple countries for businesses that need consistent on-site support without the cost of maintaining local teams in every market. One commercial relationship, one build standard, one documentation format wherever the work is.
Who this is for
Built for businesses that deliver engineering to others
Managed Service Providers
Extend your physical support capability to the cities where your customers have infrastructure, without employing local engineers or managing new subcontractors in every market.
Hardware Vendors and OEMs
Provide installation, commissioning and break/fix support at customer sites without building your own field engineering function in each country.
Global Service and Logistics Companies
Add physical data centre capability to your service portfolio with an engineering partner who operates to consistent standards and documentation practices across locations.
Network and Telecom Providers
Support your customers' physical layer across multiple facilities and countries through one coordinated engineering relationship with agreed SLAs and reporting.
What the partnership covers
Consistent engineering delivery across every location
- Multi-country engineering coverage
- Smart hands and break/fix support
- Rack and stack to your build standard
- Installations and decommissions
- RMA and parts coordination
- Project deployments and migrations
- Standard reporting and completion evidence
- SLA-based response options
Discuss an engineering partnership
Tell us where your customers have infrastructure and what the work looks like. We will confirm coverage and the right commercial model.